Privacy Policy

Introduction

Fence Doctor is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information when you contact us or use our services.

1. Business Information

Fence Doctor LLC
Phone: (208) 247-1947
Email: info@fencedoctor.com
Address: Serving the Treasure Valley, Idaho

2. Text Messaging

Fence Doctor sends text messages for appointment reminders, free estimate follow-ups, job status updates, invoice notifications, and occasional promotions. Messages are only sent in relation to active or requested services. Message frequency varies based on your project.

3. Information We Collect

We may collect your name, phone number, email address, service address, and job or service history when you contact us or request a service.

4. How We Use Your Information

We use your information to schedule appointments, send job reminders and updates, provide estimates, process payments, and offer customer support.

5. How We Protect Your Information

We store customer information using secure systems with restricted access. Only authorized Fence Doctor staff can access your personal information, and we use industry-standard safeguards to keep it protected.

6. Information Sharing

We do not sell your personal information. We may share your information with trusted third-party service providers such as Jobber and payment processors, solely to operate our business and serve you better.

7. Your Rights

You have the right to request access to, correction of, or deletion of your personal information at any time. To make a request, contact us at [your email address].

8. Opt-Out & Help

To stop receiving text messages from Fence Doctor, reply STOP at any time. For assistance, reply HELP or contact us at (208) 247-1947 or info@fencedoctor.com. Message and data rates may apply.

This policy may be updated from time to time. Any changes will be posted on this page. If you have questions about this privacy policy, please contact us at info@fencedoctor.com.